💚 We really like you to be happy with your purchase,
please contact us if your order isn’t right,
something is damaged or you are not happy with it. 💚

If you want to return something, please send us an email within 14 days 
after receiving your order.  Email: info@joeke.net
Please provide us with:
* the order number & date of purchase.
* the item(s) you want to return.

We will provide you with the return address.

Please note that:
* you are responsible for the shipping costs for the return.
* items must be in their original condition (not worn, used or washed).
* send the item(s) back in the original packaging.
* always ask for a tracking number at your post office.

As soon as we receive the return, you will receive a store credit for a future purchase or a cash-back. This depends on the return.

Some items are non-refundable, such as mystery boxes and personalized/custom made items.

THANK YOU